What personal information do we collect?
Why do we collect your personal information?
To whom do we disclose your personal information?
Where do we store your personal information?
How may you obtain access to your personal information?
How do we protect your personal information?
Privacy in our Web Site
What Personal Information do we collect?
Canadian Privacy Legislation generally defines “Personal Information” broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, personal information means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking, personal information does not include what is considered business contact information, such as your name, title or position, business address, telephone number, facsimile number or e-mail address, so long as it is used to contact you in relation to your employment, business or profession. The types of information that the EGCOC may collect about you include your name, home address, telephone number, personal email address, billing and account information, information about your business and issues relating to your business and other information incidental to providing Chamber of Commerce services to and on behalf of our members.
The EGCOC may receive personal information from members for the purpose of providing services to them. In these cases, the EGCOC relies on the members to ensure that such personal information is disclosed to the EGCOC in accordance with applicable privacy legislation. Such personal information is used only for the purpose of providing the services in question.
We have a physical presence in Canada and may in the normal course of operations collect personal information through visits from the public, capture of video images on security cameras, telephone inquiries, or employment inquiries. This personal data, incidental to normal business administrations, is not collected for a business purpose or shared with third parties except under exceptional circumstances as required by law.
Why do we collect your Personal Information?
In general, the EGCOC collects, uses and discloses personal information about our members, and others in order to provide our members with Chamber of Commerce services to and on behalf of members. More specifically, we collect, use and disclose personal information for the following purposes:
To whom do we disclose your Personal Information?
From time to time, the EGCOC may disclose your Personal Information to:
Where do we store your Personal Information?
Your Personal Information is stored in locations and on servers controlled by the EGCOC, located either at our offices or at the offices of our service providers.
How may you obtain access to your Personal Information
Upon your written request, subject to certain exceptions, the EGCOC will inform you of the existence, use, and disclosure of your Personal Information and will give you access to that information. Access requests should be sent to our Chief Privacy Officer using the contact information below. There are a few instances where we may not be able to provide some of the personal information we hold, including:
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, the EGCOC employs physical, administrative and technological safeguards appropriate to the sensitivity of your Personal Information. Where Personal Information is sent to a third party for processing we require, through our contracts with them, that all Personal Information is kept secure. Please be aware though that, despite these efforts, no security measures are perfect and no systems are impenetrable. Particularly if you are using the password-protected areas of the Web Site, your privacy can be enhanced by taking care to use suitably strong passwords that others cannot guess, that are kept safe by you, and that are not re-used on other web sites. Taking steps like avoiding dictionary words or proper names and adding extra character and punctuation marks can also help protect you. If you believe your password has been compromised, you should change it immediately.
Privacy and our Web Site
Online Communications – In order to provide our Web Site visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. If you are known to the EGCOC as a registered user of an online service, we may combine and store Personal Information about your use of our Web Site and the online information you have provided with certain other online and offline information we may have collected.
Electronic Communications – Occasionally, we may send electronic communications to you with information that may be useful to you, including information about the EGCOC and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future e-mails from the EGCOC. Such preferences may also be expressed by e-mailing our Executive Director at EGCOC.org with your name and the electronic addresses you wish to have removed from our database. Please note, however, that in certain circumstances, the EGCOC may be required or empowered by law to send you certain important electronic messages notwithstanding an earlier unsubscribe request.
Links – Our Web Site may contain links to other web sites which are provided as a convenience only. Visitors are advised that other third-party web sites may have different privacy policies and practices than the EGCOC, and the EGCOC has no responsibility for such third-party web sites.
EGCOC, Chief Privacy Officer
19040 Leslie St.
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